Real projects. Measurable outcomes. A track record of transformational impact across industries and geographies.
Led an 18-month enterprise-wide digital transformation program for a regional bank serving over 2 million customers. Overhauled core banking processes, customer journey design, and organizational culture to enable a fully digital-first operating model.
Redesigned end-to-end supply chain operations for a $1.2B international manufacturer across 8 countries. Introduced agile inventory systems and a new supplier partnership model to improve responsiveness and reduce working capital.
Delivered a comprehensive performance improvement program for a 5-hospital network facing operational and financial distress. Focused on patient flow, staff productivity, cost structure, and physician engagement across all sites.
Partnered with the founding team of a Series B SaaS company to redefine their go-to-market strategy, build a scalable sales organization, and prepare the business for international expansion into 4 new markets.
Guided a multi-brand retail group through a major omnichannel transformation, integrating physical and digital channels and shifting from a product-centric to a customer-centric operating model.
Led a comprehensive organizational redesign and performance management transformation for a federal government ministry with 12,000 employees, improving service delivery and stakeholder accountability.